Please read these terms carefully before using our platform. By using Stokable, you agree to be bound by these terms.
Last updated: January 29, 2025
By accessing or using the Stokable platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, you may not access or use the Service. We recommend that you print or save a copy of these Terms for your records.
Stokable provides a software-as-a-service (SaaS) platform that enables outdoor adventure operators ("Operators") to:
The Service is designed for use by outdoor adventure businesses including, but not limited to, bike parks, ski operations, tour operators, rafting outfitters, glamping sites, and adventure parks.
To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You are responsible for safeguarding your password and any other credentials used to access your account. Stokable will not be liable for any loss or damage arising from your failure to protect your account credentials.
As an Operator using the Service, you agree to:
When a customer makes a booking through the Service, they are entering into a direct contractual relationship with the Operator, not with Stokable. Stokable acts solely as a technology platform facilitating the booking process.
Operators are responsible for ensuring that booking confirmations accurately reflect the services purchased, including dates, times, pricing, and any applicable terms or restrictions.
Cancellation and refund policies are set by each Operator. Operators are solely responsible for handling customer refunds and disputes in accordance with their stated policies and applicable law.
Access to the Service requires a paid subscription. Subscription fees are billed monthly or annually as selected during registration. All fees are quoted in US dollars unless otherwise specified.
Customer payments for bookings are processed through Stripe Connect. Operators must maintain a valid Stripe account in good standing. Stokable does not hold or process customer payments directly—funds flow directly from customers to Operators through Stripe.
We may change our subscription fees upon 30 days' notice. Fee changes will take effect at the start of your next billing cycle following the notice period.
Subscription fees are non-refundable except as required by applicable law. You may cancel your subscription at any time, but you will not receive a refund for any unused portion of your current billing period.
Operators are solely responsible for the content of their digital waivers. Stokable provides the technology to collect and store digital signatures but does not provide legal advice or guarantee the enforceability of any waiver.
Important: We strongly recommend that Operators have their waiver language reviewed by a qualified attorney familiar with the laws of their jurisdiction and the specific risks associated with their activities.
Operators are responsible for ensuring appropriate parental or guardian consent is obtained for minors participating in their activities, in accordance with applicable law.
Stokable stores signed waivers securely for the duration of your subscription plus any applicable retention period. Operators should maintain their own backup copies of waiver records.
The Service, including its design, features, functionality, and all related intellectual property, is owned by Stokable and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service without express written permission.
You retain ownership of all content you submit to the Service, including business information, images, descriptions, and waiver content ("Operator Content"). By submitting Operator Content, you grant Stokable a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content solely for the purpose of providing the Service.
If you provide feedback, suggestions, or ideas about the Service, you grant Stokable the right to use such feedback without compensation or attribution to you.
You agree not to use the Service to:
You own all booking data, customer information, and other data you input into the Service ("Your Data"). We process Your Data solely to provide the Service and as described in our Privacy Policy.
You may export Your Data at any time through the Service's export functionality. Upon termination of your account, you will have 30 days to export Your Data before it is deleted.
We may collect and use aggregated, anonymized data derived from your use of the Service for purposes such as improving the Service, conducting research, and generating industry benchmarks. Such aggregated data will not identify you or your customers.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Stokable does not warrant that:
Stokable is not responsible for the actions, content, or policies of Operators using the platform, nor for any disputes between Operators and their customers.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STOKABLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
IN NO EVENT SHALL STOKABLE'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO STOKABLE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Stokable and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by contacting us or using the account cancellation feature in the Service. Termination will be effective at the end of your current billing period.
We may suspend or terminate your account immediately if:
Upon termination, your right to use the Service will immediately cease. You will have 30 days to export Your Data. We may delete Your Data after this period. Sections of these Terms that by their nature should survive termination will remain in effect.
We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Service shall be resolved exclusively in the state or federal courts located in Bonner County, Idaho, and you consent to the personal jurisdiction of such courts.
If you have any questions about these Terms, please contact us:
Stokable
Email: legal@stokable.app
General Inquiries: hello@stokable.app